Human Resource Management
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Managing people, human capital and culture - Human Resource Management (HRM) is critical for business success. HRM Guide publishes articles and news releases about HR surveys, employment law, human resource research, HR books and careers that bridge the gap between theory and practice.

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PHR/SPHR

PHR/SPHR: Professional in Human Resources Certification Study Guide

by Sandra M Reed and Anne M. Bogardus
The Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge.
This new edition is must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.
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PHR Study Guide 2017

PHR Study Guide 2019-2020: PHR Certification Test Prep and Practice Questions for the Professional in Human Resources Exam

Think all PHR®/SPHR® study guides are the same? Think again! With easy to understand lessons and practice test questions designed to maximize your score, you'll be ready.
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Corporate Communication

Corporate Communication: A Guide to Theory and Practice

by Joep P. Cornelissen
  Academically grounded, it covers the key concepts, principles and models within corporate communication by bringing together academic knowledge and insights from the subject areas of management and communication
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Interview 101: 7 Insightful Questions to Ask a Potential Employee

Insightful Questions

August 24 2019 - Hiring the right employee is a big decision that you have to get right the first time. The cost of a bad hire can be $10,000 or more.

It's often not the fault of the HR team. Prospective employees frequently misrepresent themselves on their resumes. That leads to an interview and a job offer.

As an HR pro, your job is to filter out those who misrepresent themselves on their resumes. You have to know the right questions to ask a potential employee to sift through the real prospects from the wannabes.

Do you want to know what the top questions to ask job candidates are? Read on to find out.

1. How Did You Learn About This Position?

Depending on the job, you may need to hire someone with a broad range of resources at their disposal. You also want to know if they found the position through networking or if they have some kind of personal connection to the company.

In the IT field, some candidates have a full range of resources that they can turn to for job opportunities. They can turn to these resources if there's a particular technology challenge that needs to be solved.

2. Why Do You Want to Work Here?

You want to hire someone that's going to be engaged in their work. That's how you create employees who are loyal and stick around for a long time.

This question will help you separate the people who are merely there to collect a paycheck from the people who are passionate about your company. The right answers may also reveal an alignment of personal and company values.

When you find that blend of values, that’s the person you want to work for your organizations.

3. Describe Yourself in 5 Words

This is one of those interview questions that it fun, revealing, and can stress candidates out.

Some candidates will say that they don't know, others will at least give it a shot. It's a very common question that HR professionals ask. The answers can reveal what people think about themselves and how they can contribute to your organization.

It may also show what they value in themselves and in a company they want to work for.

4. When Was the Last Time a Project You Worked on Went Wrong? How Did You Handle It?

Once the honeymoon period subsides, the realness of the job will come to light. That usually means that something will go wrong in the job.

People handle stress and bad situations in different ways. You want to get an honest assessment from the candidate as to how they handle problems and stressful situations.

Some candidates will be quick to take responsibility for the situation. Others will be ready to blame everyone else around them. Those are the people that you want to stay away from.

5. What Does a Good Leader/Manager Look Like to You?

Good managers are very difficult to find. Even if you're not hiring for a management position now, you want to groom potential candidates for growth.

This question will give you the insight you need to determine if a candidate would be a good manager. At the very least, you want to hire someone who understands what it takes to be a good leader at your company.

6. Explain a Concept Related to the Position in Layman's Terms

Every department has its own terminology for their work. The problem with that is that they have to communicate with other departments that don't share that knowledge or expertise.

The potential candidate that you hire needs to be able to cut through the jargon and explain the most complicated concepts to a beginner.

7. What’s Your Problem-Solving Method?

A big part of any job is solving problems. You want to gain insight into a candidate’s ability to think clearly and rationally to solve problems and challenges.

The best way to get the insight you need is to give them a hypothetical situation related to their job. Give them a problem and ask them how they would go about solving it.

How to Get the Most Out of an Interview

There are a few ways you can set up your systems to get the most out of the interview process without taking too much of your time and resources.

Hiring Takes Teamwork

You don't want the entire hiring process to fall only on your shoulders. You want to make sure that you're spreading the responsibility around the organization. In HR, you're not likely to work with the candidates a lot after onboarding.

It's critical to get buy-in from the department head and senior employees before you hire someone. They fully understand what the job entails and

Let the Potential Employees Ask Questions

You can always tell when someone is engaged in the hiring process by the questions they ask. When you are interviewing employees, you want to encourage them to ask questions.

It also shows the level of research they've done about your organization and how much they know about the position.

Sharpen Your Listening Skills

Interviews can seem one-sided where you're just asking questions all day long. Sometimes, you're thinking about the next questions to ask a potential employee. You're not listening to what the candidate is saying.

You're missing opportunities to create a conversation with a potential employee. You're also missing clues and insights to follow up on during the interview.

The Top Questions to Ask a Potential Employee

You need to get new hires right the first time. Hiring the wrong person can cost your business thousands, which can be better spent elsewhere.

It can be difficult to find the right candidate, especially when so many prospects embellish their skills. You need to know the best questions to ask a potential employee in order to find the diamonds in the rough.

The questions listed here enable you to get insights into a prospect's personality and experience. That will help you weed through potential employees to find the right person for the job.

Do you want more HR tips? Come back to this site often for more top hiring tips.  







Successful Onboarding

Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

Mark Stein and Lilith Christiansen
  Fact: 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a word: onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they've synthesized their work into a ready to use system.
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The HR Answer Book

The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals

by Shawn A. Smith, Rebecca A. Mazin
  The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues.
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