Human Resource Management
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Managing people, human capital and culture - Human Resource Management (HRM) is critical for business success. HRM Guide publishes articles and news releases about HR surveys, employment law, human resource research, HR books and careers that bridge the gap between theory and practice.

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PHR/SPHR: Professional in Human Resources Certification Study Guide

by Sandra M Reed and Anne M. Bogardus
The Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge.
This new edition is must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.
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PHR Study Guide 2017

PHR Study Guide 2019-2020: PHR Certification Test Prep and Practice Questions for the Professional in Human Resources Exam

Think all PHR/SPHR study guides are the same? Think again! With easy to understand lessons and practice test questions designed to maximize your score, you'll be ready.
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Corporate Communication

Corporate Communication: A Guide to Theory and Practice

by Joep P. Cornelissen
  Academically grounded, it covers the key concepts, principles and models within corporate communication by bringing together academic knowledge and insights from the subject areas of management and communication
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Older Workers Feel Shut Out

August 26 2008 - A study by Age Lessons, a Chicago-based intergenerational consulting firm, has identified workplace '3 Rs' that are keeping older workers up at night:

  • fear of redundancy - layoffs or firings
  • relevance - keeping skills current, and
  • resentment from younger colleagues

50 in-depth phone interviews were conducted with older workers (age 50+) for the Age Lessons study, Ageism: Managing on the Bias researched by Harris Interactive.

According to Laurel Kennedy, president of Age Lessons:

"Older workers believe that younger associates drop them from critical informal communications networks, turning the office grapevine into a sour grapevine and blocking access to important political and business developments.

"Another key finding was defined as senior shutout, where companies inadvertently close-off career paths and training opportunities to mature workers, assuming that they either are uninterested or unwilling to accept a new challenge."

"Whether it's overt, or unintentional, the net effect is the same," she observed. "Mature workers gradually get foreclosed from water cooler banter on-line and off, and shunted to the sidelines. Without access to emerging news in the workplace, mature workers find it difficult to make good strategic decisions and career moves."

The study also identified some other communication issues included:

  • body language during team meetings when older employees are speaking, such as:
    • yawning
    • lack of eye contact, and
    • doodling
  • sending text messages, or
  • checking messages on iPhones and PDAs under the table

Laurel Kennedy suggested that organizations should implement the following:

  • awareness training during on-boarding about generational differences, office and meeting etiquette
  • adopting age-neutral hiring and educational policies that look at the candidate pool irrespective of age
  • forming intergenerational work teams to ensure cross-pollination across age cohorts, and
  • extending continuing and professional educational opportunities to older workers

Older workers need to use some new approaches to reach out to younger colleagues, such as initiating social outings, and keeping up with modern communication methods such as texting and instant messaging.

According to Laurel Kennedy:

"Most Boomers intend to work into their 70s and want to make a meaningful contribution to their employers, while staying intellectually stimulated and engaged. Age represents yet another rich source of diversity for companies seeking to leverage their investment in human capital."

Successful Onboarding

Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

Mark Stein and Lilith Christiansen
  Fact: 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a word: onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they've synthesized their work into a ready to use system.
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The HR Answer Book

The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals

by Shawn A. Smith, Rebecca A. Mazin
  The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues.
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