Human Resource Management
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Managing people, human capital and culture - Human Resource Management (HRM) is critical for business success. HRM Guide publishes articles and news releases about HR surveys, employment law, human resource research, HR books and careers that bridge the gap between theory and practice.

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PHR/SPHR: Professional in Human Resources Certification Study Guide

by Sandra M Reed and Anne M. Bogardus
The Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge.
This new edition is must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.
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PHR Study Guide 2017

PHR Study Guide 2019-2020: PHR Certification Test Prep and Practice Questions for the Professional in Human Resources Exam

Think all PHR/SPHR study guides are the same? Think again! With easy to understand lessons and practice test questions designed to maximize your score, you'll be ready.
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Corporate Communication

Corporate Communication: A Guide to Theory and Practice

by Joep P. Cornelissen
  Academically grounded, it covers the key concepts, principles and models within corporate communication by bringing together academic knowledge and insights from the subject areas of management and communication
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Emotional Intelligence and Job Satisfaction

September 20 2010 - Research from the University of Haifa found that employees with high levels of emotional intelligence are more dedicated and satisfied at work. The study surveyed 809 employees and managers in two public sector organisations and two private companies, examining the influence of emotional intelligence on factors such as organizational politics, work attitudes, formal and informal behavior, feelings of justice, and burnout.

The study found that employees with high levels of emotional intelligence tended to rate the level of justice within their organizations as higher than their peers. They tended to be more satisfied with their jobs and more committed to their organizations. Factors such as burnout, intention to leave or negligent behavior were less prevalent. Employees with higher levels of emotional intelligence also perceived the impact of organizational politics as less severe and demonstrated better coping skills, using less aggressive forms of persuasion to influence supervisors.

Researcher Dr. Galit Meisler concluded:

"This study has shown that employees with a higher level of emotional intelligence are assets to their organization. I believe it will not be long before emotional intelligence is incorporated in employee screening and training processes and in employee assessment and promotion decisions."

Job Satisfaction Survey

A 2008 survey by The Segal Company, a New York-based compensation, benefits and HR consultancy found that state and local public sector workers under age 40 focused more on career (job security, opportunities, training) than their older colleagues and were also more likely to actively look for work elsewhere.

Elliot Susseles, senior vice president of the Segal Company, said:

"The study found that the biggest driver of turnover for employees under 40 is dissatisfaction with career opportunities and job content. This suggests the importance of establishing and communicating career path opportunities, work development and interesting work assignments to successfully recruit and retain younger employees."

Both age groups had similar concerns about pay and benefits but, as has been traditional for government employees, pay remains less important than benefits for all workers, regardless of age. Nevertheless, satisfaction levels for pay and career were low for both age groups. Segal consider that these findings reflect the challenge of attracting and keeping new talent in state and local public service.

The following table compares under and over 40s in the public sector:

Importance of Work Rewards
Career is important
Pay is important
Benefits are important
Under 40
40 Plus
Satisfaction with Work Rewards
Satisfied with career at present
Satisfied with pay
Satisfied with benefits

54% of under 40s said they would be actively looking for work elsewhere within the next year compared with 42% of the older group.

Successful Onboarding

Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

Mark Stein and Lilith Christiansen
  Fact: 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a word: onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they've synthesized their work into a ready to use system.
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The HR Answer Book

The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals

by Shawn A. Smith, Rebecca A. Mazin
  The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues.
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