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Managing people, human capital and culture - Human Resource Management (HRM) is critical for business success. HRM Guide publishes articles and news releases about HR surveys, employment law, human resource research, HR books and careers that bridge the gap between theory and practice.

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PHR/SPHR: Professional in Human Resources Certification Study Guide

by Sandra M Reed and Anne M. Bogardus
The Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge.
This new edition is must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.
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PHR Study Guide 2017

PHR Study Guide 2019-2020: PHR Certification Test Prep and Practice Questions for the Professional in Human Resources Exam

Think all PHRŪ/SPHRŪ study guides are the same? Think again! With easy to understand lessons and practice test questions designed to maximize your score, you'll be ready.
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Corporate Communication

Corporate Communication: A Guide to Theory and Practice

by Joep P. Cornelissen
  Academically grounded, it covers the key concepts, principles and models within corporate communication by bringing together academic knowledge and insights from the subject areas of management and communication
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When Well-written Resumes Don't Work

by Linda Matias

Job seekers spend more time fretting over their resumes than any other process during a job search. This is because most believe that the resume serves as a magic bullet. But no matter how great you sound on paper, the reality is that a resume can get you only so far in the job search, even if it is well written.

The job search is made up of several key components including your outlook, job search activities, and interview performance. Each component builds on the next and if you lack strength in one area, your search will be handicapped. Below are telltale signs that your job search may be in jeopardy and the quick fixes you can incorporate to increase the chances your job search will be successful.

Signs You Have an Unenthusiastic Outlook

* You are quick to dismiss someone's advice by making statements such as, "That doesn't work. I tried it." Solution: Keep an open mind when someone is offering you guidance, even if you have heard the advice before. Sometimes it takes a few times for a message to penetrate.

* After an interview you find yourself making comments such as, "The moment the interviewer saw me, I could tell he wanted someone younger." Solution: No jobseeker is the perfect candidate. Some are too old, others are too young; some don't have much experience while others have too much.

* You send out emails that read, "I sent a resume early last week and followed up, and you never returned my phone call. Are you ignoring me?" Solution: When you feel overwhelmed, frustrated or just plain angry, take a walk and clear your head before you send an offensive email.

* You aren't taking personal responsibility for your own job search, instead blaming external factors for your lack of progress. Solution: There are some aspects of your job you can't control, but the ones that you can (e.g. the number of calls made per day, networking events attended), take seriously.

Signs You Are Taking the Passive Approach

* You haven't developed a job search plan and are flying by the seat of your pants. Solution: Don't wing it. Take the time to map out a strategy and write it down. Don't rely on your memory. There is something about writing down thoughts that makes you more accountable.

* You're going it alone without the guidance of an interview coach and/or career coach. Solution: Partner with someone who will provide objective and constructive feedback. In doing so, you will be able to identify areas of strength and those that need improvement.

* You adopt the if-they-are-interested-they-will-call-me approach and never follow up. Solution: Take the initiative to call employers to inquire about the status of your application.

Signs Your Interview Skills Could Use Some Work

* You are always second best. Solution: Call past interviewers and ask them why you didn't receive an offer. When you make it that far in the process, interviewers are more likely to disclose the reason you weren't selected.

* You walk out of an interview saying, "Darn it! Why did I say that?" or "I wish I had mentioned my experience in ________." Solution: After each interview, jot down everything you said that didn't work, and how you would rephrase it for the next interview. Then, when you get home or back to the office, write a thank-you note to the interviewer(s) that mentions the lacking information or carefully revisits what you wish you hadn't said.

* Every time you leave an interview you believe your performance was strong, but you never receive a job offer. Solution: Work with a Certified Interview Coach or a professional who specializes in interview training who will be able to assist you in discovering and correcting the problem.

More articles by Linda Matias:

Seven Habits of Highly Successful Job Seekers
There are those who land a job right away and those who struggle through the process of finding one for a long time. But luck has nothing to do with it.

Nuts and Bolts of Effective Cover Letters
As a job seeker, you shouldn't overlook the importance of a cover letter. If written strategically, a cover letter increases your chances for consideration, and provides an opportunity to highlight your individuality.

Interviewing Like a Pro in Five Easy Steps
It's an inescapable fact that interviews are the "make or break" factor on whether one lands the job.

So, why don't you tell me about yourself?
The most frequently asked interview question. It's a question that most interviewees expect and the one they have the most difficulty answering.

Recognized as a career expert, Linda Matias brings a wealth of experience to the career services field. She has been sought out for her knowledge of the employment market, outplacement, job search strategies, interview preparation, and resume writing, quoted a number of times in The Wall Street Journal, New York Newsday, Newsweek, and She is President of CareerStrides and the National Resume Writers' Association. Visit her website at or email her at

Successful Onboarding

Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

Mark Stein and Lilith Christiansen
  Fact: 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a word: onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they've synthesized their work into a ready to use system.
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The HR Answer Book

The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals

by Shawn A. Smith, Rebecca A. Mazin
  The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues.
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