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Managing people, human capital and culture - Human Resource Management (HRM) is critical for business success. HRM Guide publishes articles and news releases about HR surveys, employment law, human resource research, HR books and careers that bridge the gap between theory and practice.

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PHR/SPHR: Professional in Human Resources Certification Study Guide

by Sandra M Reed and Anne M. Bogardus
The Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge.
This new edition is must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.
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PHR Study Guide 2017

PHR Study Guide 2017: PHR Certification Test Prep and Practice Questions for the Professional in Human Resources Exam

Think all PHRŪ/SPHRŪ study guides are the same? Think again! With easy to understand lessons and practice test questions designed to maximize your score, you'll be ready.
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Corporate Communication

Corporate Communication: A Guide to Theory and Practice

by Joep P. Cornelissen
  Academically grounded, it covers the key concepts, principles and models within corporate communication by bringing together academic knowledge and insights from the subject areas of management and communication
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E-learning Reinforces Staff Loyalty At Hilton

August 5 2006 - Global hotel group, Hilton, part of Hilton Hotels Corporation, has found a link between employee development and reduced staff turnover for the second year running.

In a worldwide survey of 1500 'team members' conducted anonymously in May 2006, 40 per cent said that the opportunity for development through Hilton University, the group's online learning platform, was the main reason why they intended to continue their careers with Hilton. A further 49 per cent said it was not the main factor but being given the chance to develop professionally was very important to them.

Hilton employees around the world can access a wide range of learning activities through Hilton University, including:

  • 550 SkillSoft e-learning courses - covering business, professional and IT skills
  • Books24x7 Referenceware - featuring best-selling management, business and technology books and reference materials
  • Online mentoring, and
  • Virtual classrooms

The survey also highlighted how learning is being applied in the workplace with over 70 per cent of respondents saying that what they learned yesterday during a learning activity can be used in their work today.

Kevin Young, General Manager of SkillSoft EMEA commented:

"The fact that such a significant number of people are so quickly putting into practice what they've learned is a good example of the value of just-in-time learning. Being able to use new skills and knowledge immediately means that they are more likely to be retained and used again."

Maarten Staps, International Learning and Development Manager at Hilton who had responsibility for the study, said:

"After conducting this study for the second year, it is encouraging to see that an even greater proportion of team members are remaining loyal to Hilton due to the development opportunities offered through Hilton University. This will have an inevitable impact on the business, both in terms of increased productivity as well as in reduced recruitment costs."

Other findings

  • Over 85 per cent of survey respondents rated Hilton University as 'very good' or 'good'
  • Virtually all (99 per cent) said that they would recommend it to colleagues
  • 90 per cent were convinced that the resources offered to them through Hilton University helped them with their professional development
  • Asked where they liked to learn, team members overwhelmingly said they preferred to learn at their desks or at home. However, an increasing number of respondents are using dedicated Learning Zones within Hilton hotels and offices

See also:

Successful Onboarding

Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

Mark Stein and Lilith Christiansen
  Fact: 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a word: onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they've synthesized their work into a ready to use system.
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The HR Answer Book

The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals

by Shawn A. Smith, Rebecca A. Mazin
  The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues.
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