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What Every Attorney Should Know About Hiring Support Staff

September 24 2019 - Very few established law firms operate without at least a few members of support - even solo practices. This is because successful attorneys are almost constantly busy. If they are taking on new cases, meeting with clients, appearing in court, drafting pleadings, and more, how are they possibly going to field calls to the office? This is why all of the office personnel and other professionals that you will find running law firms are highly important to the industry. Whenever a law firm is in search of a new receptionist or law clerk, only the most eager and professional candidates will stand out and be given a shot. Here are some additional things that all legal hiring professionals have to think about when hiring support staff.

It Won't Be Cheap

Like premium office space or full-page ads in the local newspaper, hiring great workers for your law firm isn't going to be inexpensive. Now, just because it is apparent that you will need to compensate highly skilled law firm support staff well doesn't mean that you can't still negotiate to a point where you and the job prospect are both satisfied. Not to mention, testing a job hopeful's negotiation skills is another great way to see what they are really made of. This could the final opportunity for an HR professional to see how well an applicant can think on their feet, communicate verbally, and present themselves professionally.

The Support Staff Can Make or Break a Law Firm

In addition to relying on legal secretaries to maintain their calendars and contact clients on their behalf, attorneys benefit greatly from the professional image that maintaining support staff provides. Walk into any law firm where you are immediately greeted by courteous and knowledgeable support staff, and you are going to be impressed. Paralegals, legal secretaries, mail clerks, and even couriers are all representative of the law firm they are employed by. Therefore, any legal expert will tell you that their support staff can make their jobs infinitely easier or harder for them to excel. Consider what you want your support staff to do for you while you are in search of new hires, and find a way to test hopefuls in these areas.

Know What to Offer Versus What Your Law Firm Brings to the Table

At the heart of the matter, actively hiring support staff is simply an extended form of negotiations. Upon creating an ad, sifting through applications and resumes, and setting up interviews with the most promising prospects, an attorney's goal shifts to finding the best candidate seeking the most agreeable terms. Some applicants, mainly those with long and well-established work histories doing a lot of specialized work, are undoubtedly going to want the highest amount of compensation. Whereas, a newly certified paralegal may be much cheaper to employ, but that must be balanced with the fact that a 'green' office staff member is going to need a lot of hands-on training. To cut down the costs associated with hiring new support staff, try Just Legal Marketing. Choose a marketing campaign to promote internal job postings, and you will find the support staff you require for your law firm for less.

Ultimately, the support staff at your law firm must have the right fight. They need to be professional at all times, but they also have to work with the attorneys at your firm seamlessly. Never rush to pick an applicant, even if you are in dire need of new workers. Once found, the professionals that you hire should want to stay on with your firm for many years.

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